
Hoyle Casino 6 PATCH 1 README
December 12, 2001

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TABLE OF CONTENTS

[1] WHAT THE PATCH FIXES
[2] HOW TO INSTALL THE PATCH
[3] ADDITIONAL INFORMATION
[4] CONTACTING SIERRA


[1] WHAT THE PATCH FIXES
====================================
This patch addresses the following issues:

Baccarat
1. Fixed - When the hand resulted in a tie, Player and Banker bets lost instead of pushing.
2. Fixed - On Winning Banker wagers ending in numbers other than "5" or "0" the house commission was 5% plus $.01, instead of 5%.
 
Blackjack
1. Fixed - Blackjack and Insurance payouts on odd-numbered bets were short $.50.

Caribbean Stud Poker
1. Fixed - The $1 bonus jackpot bet was not tracked in Caribbean Stud Poker statistics.

Craps
1. Fixed - Some payouts on winning Odds Bets were short $.50.
2. Fixed - Players could place any sized bet on 4,5,9, and 10, instead of restricting these bets to multiples of 5.
3. Fixed - Players could place any sized bet on 6 and 8, instead of restricting these bets to multiples of 6.

Pai Gow Poker
1. Fixed - The player could place a bet when playing as the banker.
2. Fixed - When playing as the banker, the "just lost" amount shown was incorrect.
3. Fixed - The 5% commission on winning hands was always rounded up to the nearest dollar.
4. Fixed - Some of the rollover help text for "Allow player bankers" in the "Pai Gow Poker Settings" window was being cut off.

Roulette
1. Fixed - The roulette ball never landed on 30.
	
Video Blackjack
1. Fixed - Insurance was not offered when the dealer had an ace up and a 10, jack, queen or king down.



[2] HOW TO INSTALL THE PATCH
====================================
Run the HoyleCasino6Patch1.exe program.


[3] ADDITIONAL INFORMATION
====================================


[4] CONTACTING SIERRA
=======================

A) Customer Service, Support, and Sales
B) Technical Support
C) Legal Information


A) Customer Service, Support, and Sales
----------------------------------
United States	

U.S.A. Sales Phone: (800) 757-7707
Hours: 24 hours a day, 7 days a week

International Sales:  (310) 649-8008 
Hours: Monday-Friday 8AM to 5PM PST 
	
Sierra Entertainment	
6060 Center Drive
6th Floor
Los Angeles, CA 90045

http://www.sierra.com			

United Kingdom

Vivendi Universal Interactive Publishing UK Ltd.  	
Main: (0118) 920-9111
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Fax:   (0118) 987-5603
Disk/CD replacements in the U.K. are £6.00,
or £7.00 outside the UK. Add "ATTN.: Returns."

2 Beacontree Plaza,			
Gillette Way,				
Reading, Berkshire			
RG2 0BS United Kingdom		

France

Vivendi Universal Interactive Publishing France 
Vente par Correspondance 
32, Av de l'Europe 
Bât Energy 1 (2e étage) 
78 941 VELIZY-VILLACOUBLAY CEDEX
France

Téléphone : 01 30 67 90 53 
Du lundi au jeudi, de 9h00 à 18h00
Le vendredi, de 9h00 à 17h00
Fax : 01 30 67 90 94


Germany

Vivendi Universal Interactive Publishing Deutschland GmBH 	
Tel: 018050 / 774353
Montag - Freitag von 8.30 Uhr - 22.00 Uhr
sowie Sa. von 9.30 Uhr - 19.00 Uhr
Fax: 018050 / 32936

Postfach 1111
55253 Budenheim	
Deutschland	


On-Line Sales
CompuServe United Kingdom:GO UKSIERRA
CompuServe France:	  GO FRSIERRA
Internet USA:		  http://www.sierra.com
Internet United Kingdom:  http://www.sierra-online.co.uk
Internet France:  	  http://www.sierra.fr
Internet Germany:	  http://www.sierra.de
	
Disk and or Manual Replacement:		

Product Returns*:
Vivendi Universal Interactive Publishing International
Sierra Warrantee Returns
4247 South Minnewawa Ave.
Fresno, CA  93725

Vivendi Universal Interactive Publishing International
Sierra CD/Doco Replacement
4247 South Minnewawa Ave.
Fresno, CA  93725				
		
NOTE: To replace your CD(s) please send only the damaged CD and a copy of your dated receipt, if less then 90 days.  After 90 days please include a $10.00 handling fee along with the CD(s).  For Documentation replacement, please include a $5.00 handling fee and a photocopy ONLY of either your disk or CD.  Payment should be made at the time of your request.  Sorry, no credit cards.	

* Returns to this address valid in North America only.



B) TECHNICAL SUPPORT
-------------------------
North America

Sierra On-Line offers a 24-hour automated technical support line with recorded answers to the most frequently asked technical questions. To access this service, call (310) 649-8033, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions, or contact us via our Web site.

Sierra Entertainment		
Technical Support
4247 South Minnewawa Avenue
Fresno, CA 93725

Main: (310) 649-8033
Monday-Friday  8:00 a.m. - 4:45 p.m. PST
Fax:  (310) 258-0755
	
http://www.sierra.com
support@sierra.com


United Kingdom

Vivendi Universal Interactive Publishing UK Ltd. offers a 24-hour Automated Technical Support line with recorded answers to the most frequently asked technical questions. To access this service, call (0118) 920-9111, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions, or contact us via the Internet.

Vivendi Universal Interactive Publishing UK Ltd. 	
2 Beacontree Plaza,			
Gillette Way,				
Reading, Berkshire			
RG2 0BS United Kingdom	

Main: (0118) 920-9111
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Fax:   (0118) 987-5603

http://www.sierra-online.co.uk


France

Vivendi Universal Interactive Publishing France
Support Technique
32, Av de l'Europe 
Bât Energy 1 
78 941 VELIZY VILLACOUBLAY CDEX
France

Téléphone : 0 891 670 800 (0,22 euro/mn)
Serveur vocal 24H/24 et 7J/7
Techniciens du Lundi au Vendredi de 8H00 à 21H00 
Samedi, Dimanche et jours fériés de 10H00 à 18H00
Fax : 01 30 67 90 65

Courrier électronique : support@sierra.fr
http://www.sierra.fr


Germany

Vivendi Universal Interactive Publishing Deutschland GmBH 
Technischer Kundendienst
Paul-Ehrlich-Straße 1
D-63225 Langen		
Deutschland				

Tel: (0) 6103-99-40-940
Montag bis Freitag von 10 - 19Uhr
Fax: (0) 6103-99-40-188
Mailbox: (0) 6103-99-40-35

http://www.sierra.de


Spain
Vivendi Universal Interactive Publishing España  
C/ Nuestra Señora de Valverde, 23 
28034 MADRID
España (Spain)


Teléfono: 91 735 34 37
Lunes a Viernes de 9:30 a 15:00 y de 16:00 a 18:30
Fax: 91 735 32 34
Soporte@vup-interactive.es
www.vup-interactive.es


Italy

Contattare il vostro distribotore.	


C) Sierra Warranty & Legal Information
-----------------------------------
You are entitled to use this product for your own use, but may not copy, reproduce, translate, publicly perform, display, or reduce to any electronic medium or machine- readable form, reproductions of the software or manual to other parties in any way, nor sell, rent or lease the product to others without prior written permission of Sierra.  You may use one copy of the product on a single computer.  YOU MAY NOT NETWORK THE PRODUCT OR OTHERWISE INSTALL IT OR USE IT ON MORE THAN ONE COMPUTER AT THE SAME TIME.
UNAUTHORIZED REPRESENTATIONS: SIERRA WARRANTS ONLY THAT THE PROGRAM WILL PERFORM AS DESCRIBED IN THE USER DOCUMENTATION. NO OTHER ADVERTISING, DESCRIPTION, OR REPRESENTATION, WHETHER MADE BY A SIERRA DEALER, DISTRIBUTOR, AGENT, OR EMPLOYEE, SHALL BE BINDING UPON SIERRA OR SHALL CHANGE THE TERMS OF THIS WARRANTY.
IMPLIED WARRANTIES LIMITED: EXCEPT AS STATED ABOVE, SIERRA MAKES NO WARRANTY, EXPRESS OR IMPLIED, REGARDING THIS PRODUCT. SIERRA DISCLAIMS ANY WARRANTY THAT THE SOFTWARE IS FIT FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTY OF MERCHANTABILITY SHALL BE LIMITED TO THE NINETY (90) DAY DURATION OF THIS LIMITED EXPRESS WARRANTY AND IS OTHERWISE EXPRESSLY AND SPECIFICALLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
NO CONSEQUENTIAL DAMAGES: SIERRA SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF SIERRA IS ADVISED OF OR AWARE OF THE POSSIBILITY OF SUCH DAMAGES. THIS MEANS THAT SIERRA SHALL NOT BE RESPONSIBLE OR LIABLE FOR LOST PROFITS OR REVENUES, OR FOR DAMAGES OR COSTS INCURRED AS A RESULT OF LOSS OF TIME, DATA OR USE OF THE SOFTWARE, OR FROM ANY OTHER CAUSE EXCEPT THE ACTUAL COST OF THE PRODUCT. IN NO EVENT SHALL SIERRA'S LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Copyright (2001 Sierra Entertainment)  